Twice a month you get valuable information from Nexstar on the state of the residential service business. You'll learn what Nexstar's experienced coaches are telling members and how members are using this information to stay leaders in their market areas.
Take a look at the valuable contractor business education items packed in the current and past issues. Then sign up to recieve this FREE e-newsletter (bottom of page)
December, 2011 Topics:
- Ed Cerier, Nexstar's Marketing Strategist, explains how marketing has drastically changed and how you can easily stay on top of it for 2012.
- Nexstar's Tony Flaminio and Scott Pearson give critical steps for effective budgeting.
- Tom Merriott, Nexstar's Call Center Excellence Coach, shares the most inexpensive customer retention and communication tool. If you don't have it, you are cheating yourself and your customer!
- Hargis Electric - Nexstar Member since 2007. Check out their awesome success story!

November, 2011 Topics:
- Tammy Ferris, Nexstar's Chairman of the Board, discusses Nexstar vision of being the number one provider of business solutions to independent home services companies.
- Business Coach, Denise Swafford explains how setting goals and defining your vision is important to business growth.
- Jeff Belk from Plumbline Services in Denver, CO explains how they achieved their best year ever in a down economy and how Nexstar processes contributed to this success.

October, 2011 Topics:
- Tammy Ferris, Nexstar's Chairman of the Board, explains how successful results come from building a strong right arm using Nexstar.
- Business Coach, Jim Hamilton explains how to handle a new acquisition.
- Business Coach, Denise Swafford talks to Mark from Burton A/C, Heating, Plumbing & More about how to achieve growth in a down time.

September, 2011 Topics:
- Jack Tester, Nexstar's soon-to-be CEO explains why and how a business owner needs someone to hold them accountable and look to for guidance.
- Business Coach, Jim Hamilton explains why you can't afford to stop recruiting.
- As many companies are getting back on their feet after the wrath of Hurricane Irene we thought we'd revisit a story on how one Nexstar member came back from Hurricane Katrina. Click here for the incredible story.

August, 2011 Topics:
- Nexstar Coaching Manager, Jack Tester was featured in P&M Magazine this month discussing the true cost of offering extended warranties...and this could put some extra cash in your pocket.
- Nexstar Business Coach, Jim Hamilton explains how to focus your direct mail pieces.
- Check out this awesome webinar hosted by Marketing Strategist Ed Cerier! He'll explain the "How To" of Email Marketing.
- Tammy Ferris of Gene Love Plumbing, Air and Electrical discusses how she sees opportunites for women in a male-dominated industry.

July, 2011 Topics:
- Training and Events Manager Sheri Bennefeld explains why training your team is so important to generate those WINS!
- Are you wondering if you should expand your market area? Hear what Nexstar Business Coach, Jim Hamilton thinks.
- Bob Hamilton of Bob Hamilton PHC explains the threat of fraud every company faces. He explains a few ways to keep your employees honest and your pocketbook protected.

June, 2011 Topics:
- Nexstar President & CEO Greg Niemi was recently interviewed by P&M Magazine. Greg discusses the hot-button issues facing Nexstar and how Nexstar impacts members and their companies.
- As our nation has been ravaged by tornados and severe weather, Nexstar members are wondering how they can help their community and generate sales. In this article Business Coach Denise Swafford explains how to be a resource in a time of need.
- John Hucker of Hucker Electric explains how his inventory system is freeing up man hours and saving dollars.

May, 2011 Topics:
- Wondering if you should discount your prices? Think again! In this article Coaching Manager, Jack Tester enlightens us on why the price the price.
- Are your technicians experiencing difficulty selling options on your Service Agreements? You are not alone. Find out how to resolve this problem.
- Nexstar Member, Amy Threkheld of Bob Hamilton Plumbing, Heating & A/C (member since 2003) explains how their weekly debrief has uncovered many opportunities to cut costs.

April, 2011 Topics:
- Leading like the Giants – Tips from Top Business Leaders at Nexstar’s Owners’ Spotlight Series.
- Proven scripts and business generation techniques to increase your business during slower months by Nexstar Business Coach, Jim (Bone) Hamilton.
- Nexstar member Dave Boduch with A.J. Danboise Son, Inc. shares some tips for outbound calling.
- Join Us For Service Professionals Peer Group Meeting- Passion, Persistence and Peers - Click Here To Learn More Now!

March, 2011 Topics:
- The Truth About Training - How can training your staff help increase your revenues? Learn from Nexstar training manager, Sheri Bennefeld
- Find out how you can rise above 99 percent of your competition. Read this article from the February edition of Plumbing & Mechanical Magazine, written by Nexstar coaching manager, Jack Tester.
- Nexstar member Precision Plumbing has found continued success with Nexstar systems and coaching. Read about some proven strategies that you can use in your business.
- Join Us For Service Professionals Peer Group Meeting- Passion, Persistence and Peers - Click Here To Learn More Now!

February, 2011 Topics:
- Get out on the roof. Do you have a 3 to 5 year business plan?
- Simple, proven marketing ideas for residential service contractors from the Nexstar marketing coaches.
- PM's 2010 Best Contractor To Work For. Nexstar member AP Plumbing, Rochester, NY.
- HCACR magazine asked 20 questions of Nexstar member N&M Cool Today, read the full article.

January, 2011 Topics:
- Board Perspectives: The Road To The Future
- Nexstar Business Coach, Jim Hamilton, Discusses Your Focus On Where To Grow
- Read About Gold Medal Pluming, Heating, Cooling and Electric - Performers Who Are Over The Top! You Are Sure To Gain Revenue Growth Ideas For Your Business.
- JOIN US FOR NEXSTAR OWNER SPOTLIGHT SERIES. Nexstar takes a single topic and dives deep into the core. This is an intense learning about your business and improved leadership, coupled with incredible peer connections

December, 2010 Topics:
- Your Business Plan For 2011
- Nexstar Business Coach Jodi Peter tells your how to develop action plans for success
- Take a glimpse at Williams Comfort Air, one of Nexstar's Top Shops featured at Super Meeting 2010
- JOIN US FOR NEXSTAR OWNER SPOTLIGHT SERIES. Nexstar takes a single topic and dives deep into the core. This is an intense learning about your business and improved leadership, coupled with incredible peer connections
- Nexstar Members Tim Flynn, Matt Morse, Don Rice, and Russ Duker tell us how Nexstar has helped their businesses

November, 2010 Topics:
- Good News for the Independent Contractor
- Marketing Coach Susan Kimball wrote the cover story for this month's HVACR Business. Learn how to make sure your company's SEO strategy is supporting your online marketing plan.
- Take a glimpse at one of Nexstar's Top Shops featured at Super Meeting 2010
- Upcoming Events to take your business to the next level

October, 2010 Topics:
- Training & Events Manager, Sheri Bennefeld shares the highlights of Super Meeting and the new resources available through Nexstar.
- What are your financial statements telling you?
- Shane Ray of Ray Services attended Nexstar Super Meeting as a VIP (very important prospect). Hear what Shane had to say about his experience.
- Upcoming Events to take your business to the next level

September, 2010 Topics:
- Training and Events Manager, Sheri Bennefeld took some time to put training in perspective. For many companies, training is seen as an added expense and loss of productive time. But in reality, it is just the opposite.
- Nexstar Coaching Manager, Jack Tester was a guest columnist in Plumbing & Mechanical's August issue. In this article Tester discusses how eliminating the boring routines in your company can spell disaster. If you business is not hitting on all cylinders this article is a must read.
- Last fall, a Nexstar member received the dreaded call from their primary customer telling them they were cutting $600,000 in annual business. That represented 35% of total sales for this $1,600,000 company. It was a huge shock! How do you replace $600,000 in revenue, and 40% gross margin, overnight!
- Upcoming Events to take your business to the next level

August, 2010 Topics:
- Nexstar Board Member Greg D'Attile explains how he came about the turning point that changed his life forever.
- Business Coach Jim Hamilton talks about the value of outbound calls for marketing your business
- Read what the media recently wrote about member John Ward of Applewood Plumbing
- Upcoming Events to take your business to the next level

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