Contractor Meetings And Events-
Service System Retreat

Every service call represents two kinds of opportunities: To deliver service the customer wants in a way that creates loyalty for repeat business and to deliver the revenues your business needs for growth and success. Nexstar® Service System Retreat is an intense focus on the tools, skills and knowledge you'll need to maximize the benefits of every service call for you, your customer and your business.

Today's successful technicians are the ones who understand and react to how the customer wants to be served. When you approach a service call from the customer's point of view, you can alleviate most of their concerns and establish yourself as a trustworthy professional. A large part of this course is devoted to better understanding what your customers expect from a professional level of service. The Nexstar Service System will guide you through how to:

• Anticipate a customer's expectations and concerns
• Establish your professional image
• Use communication techniques that create trust and confidence
• Demonstrate the premium value customers are willing to pay for
• Ask appropriate questions to discover and present opportunities to perform additional services the customer needs and wants
• Handle questions, concerns or objections effectively
• Ask effectively for referrals
• Wow customers with memorable service that will establish strong bonds for repeat business and long-term relationships
  

The Nexstar® Service System Retreat will actively have you practicing each of these newfound skills with the instructor and other classmates. Every step will be taken to assure you can deliver the exceptional value to your customers from the start to finish of every service call.

Only a limited number of non-members are allowed to experience the superior training delivered at a Service System Retreat. These popular events fill fast. DON'T WAIT, reserve your spot today. Use the link below to ensure participation.

Nexstar contractor meetings, events, peer groups and seminars will help you become more successful. Get started now, call 888-240-7827.